Easy Return Pickup

Return Genie

Skip the hassle of returns! Let us pick them up from your doorstep.

Flat rate: Just $10 for up to 3 packages.
Schedule a pickup, and we'll take care of the rest - quick, easy, and stress-free!
We also return items to local stores-just provide the receipt and we'll take care of it for you.

Schedule Your Pickup

Step 1

Schedule Your Pickup

Easily schedule a pick up online in just a few clicks. Only $10 for up to 3 packages (40 lbs max per package)!

Step 2

Package Your Return

Prepare your items by packaging them securely for return. Must attach return shipping label if applicable.

Step 3

We Pick up

A friendly Return Genie employee arrives at your door to collect your package.

Step 4

we make the return

Hand over your packages to our Return Genie employee. We handle the return for you and provide proof of return via email.

Easy Returns With Return Genie:
How It Works

Basic Pricing

$10

per pickup for up to 3 packages.

additional costs

Extra Packages:

$2 for each additional packages over 3.

Additional details

Weight & Size limits:

Packages up to 40lbs or around the size of a standard trunk are good to go!

Where We Operate

We proudly serve the following areas in and around Raleigh:• Raleigh
• Cary
• Morrisville
• Durham
• Garner
• Apex
• Wake Forest

If you’re in any of these cities or nearby, book your return pickup today and let Return Genie make your returns hassle-free!
Not sure if you’re in our service area? Contact us and we’ll let you know!

Schedule Your Pick Up Today!

Please note: The time you select for your appointment represents a two-hour window during which we’ll arrive to pick up your return. Please have your items prepared at the time slot you’ve chosen.

Schedule Now

Who we are

Hi there! we're Return Genie, a local business with a simple mission: to take the hassle out of making returns. We know life gets busy, and the last thing you want to do is stand in long lines or make special trips just to send something back. That's where we come in!
Our service was born out of the need for more convenience and less stress. For just $10, we'll swing by your doorstep, pick up your pre-packaged returns, and handle the rest. No more rushing around, wasting gas, or waiting in line - just quick, easy returns from the comfort of your home.
We're based right here in Raleigh and love helping our community reclaim their time. we believe that returns shouldn't be a chore, so let us take care of it for you!
Thanks for stopping by, and we hope you'll give us a try soon!

Returns Made Easy!

FAQs

What are the package size and weight limits?We can handle most returns weighing around 40 pounds. For size think of packages that can comfortably fit into a standard trunk. if youre unsure about the weight and size of your return reach out to us and we'll figure it out toghether!Can I cancel or reschedule a pickup?Yes! You can cancel or reschedule up to 2 hours before your pickup window via email.What happens if i miss my pickup window?If you miss your pickup window, we'll notify you and try to reschedule. There may be a small fee for a second attempt, but we'll work with you to find the best solution.

Can I recieve a refund?No, Return Genie does not offer refunds. This is a non-refundable service.Do I need to be home for the pickup?No need to be home! Just leave your packages in a safe and visible location, and we'll complete the pick up. Youl'll get a notification once the return is collected and completed.What kind of proof do I get after my return is completed?We'll send you an email with a photo & receipt if applicable as proof that your return was successfully delivered.